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Craig Tickel

Craig is a Senior Consultant at GoLeanSixSigma.com and a Master Black Belt with over 25 years of success working with companies like Procter & Gamble, Johnson & Johnson, General Electric, Starwood Hotels & Resorts and Stepan Company. He’s an expert at helping people learn and apply Lean Six Sigma to achieve their goals.
Lean Six Sigma Q&A - GoLeanSixSigma.com

In Six Sigma, what are the X’s?

In Six Sigma, Xs are the terminology for the input and process variables in your process, such as the temperature in the oven when cooking a meal, or the length of time it takes to fulfill an order. These are the sources of variation in the process. In contrast, the outputs of the process are…
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Lean Six Sigma Q&A - GoLeanSixSigma.com

How do I integrate Lean Six Sigma and BSC (Balanced Scorecard)?

A balanced scorecard serves to track key process and business metrics that are aligned with the business vision and strategy. It is typically used to monitor progress against strategic goals.  As an analogy, think of the balanced scorecard as the scoreboard. Lean Six Sigma projects are the activities the business undertakes to “win” against its goals. Continuing…
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Lean Six Sigma Q&A - GoLeanSixSigma.com

How can Lean Six Sigma benefit civil engineers to further their career?

Lean Six Sigma teaches how to identify and eliminate waste in any process. It certainly applies to those Civil Engineering processes. Change orders are by its very nature waste in a process. Understanding why the change orders are needed and finding ways to minimize these efforts. In addition, many times Civil Engineers work on projects that…
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5 Ways To Improve A Process - GoLeanSixSigma.com

5 Ways to Improve a Process

Paul Simon wrote a song in 1975 called “50 Ways to Leave Your Lover,” but, when dealing with process improvement, there are really only “5 Ways to Improve a Process.”  It is all about reducing variation; whether it’s variation in time to serve a customer at the Bahama Bistro, variation…

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Lean Six Sigma Q&A - GoLeanSixSigma.com

What Six Sigma or other methodologies/tools are used to predict the durability of a production part before production parts are made?

While Six Sigma methodologies are typically more process related rather than product related, but there are indeed tools that can be useful.  Within the quality engineering book of knowledge, there is a whole segment on reliability.  Certainly, Weibull analysis and the bathtub curve is the direct way to address product durability, but they are not…
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