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Erika Westbay

Erika Westbay is the Director of Process Excellence at Best Friends Animal Society where the organizational vision is a better world through kindness to animals. Erika is a long-standing Certified Process Professional, is Six Sigma LDSS and Green Belt certified, and is a certified Project Management Professional with a relentless passion for excellence.
Solve Problems Faster By Focusing On Your People -

Solve Problems Faster by Focusing on Your People

Last week, I hosted an extravagant dinner party for the most important people and processes in my life. The seating chart was far and away the most complicated part of the preparation—On one side I had all the people over the past 20 years of my process career who told…

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